WHAT OUR CUSTOMERS SAY


TESTIMONIALS

  • Jane M.

    "On Saturday Nov 8, 2025, a low tire pressure warning light on my car came on, I headed for Sunset, thinking it was open. The CLOSED sign was on so I headed for a parking place. As I was calling my husband to pick me up, Jose tapped on the window as he was about to leave and asked what was wrong. I explained. He directed me inside and proceeded to diagnose the problem and plug the tire. Since they were closed, he refused to accept any money. THANK YOU!"

  • Grace C.

    "What a lovely surprise to stumble into this place with a flat tire the other day! They took care of the car right away and were done in 10 minutes. Chris was amazing, making me feel right at home in the tiny but surprisingly well-outfitted and comfy waiting room. Once the tire was assessed, Chris walked me through the repair with a bunch of photos on his tablet and showed me the status of all four tires. It's time for a new set, I'm convinced, but he was definitely "no pressure." Come back when you can, basically. His method and manner make you want to come back to him for the job. He carefully put together an informative plan for the work, detailing three separate options to replace the tires. One trip in to Sunrise and the customer is "part of the family" and entitled to several great deals. This place will definitely get my business for any and everything we need for the car from now on!"

  • hayley b.

    "great job on oil change Thanks to the friendly team for all the help and good service"

  • Rachel S.

    "Really nice People. They sent lots of pictures so I felt they weren't making up problems. They computer system is nice and easy to use. I get to approve of all the work and pay online. Gavin was awesome! I recommend this place."

  • Suzanne S.

    "I recommend this business. I used them for many years as a mechanic and the one and only reason I changed is because he is a little pricier than my more local mechanic. If I lived in LB I would go here exclusively and pay the price for the convenience. These are incredibly friendly people and they are very straightforward."

  • Justin O.

    "New to the area and I just want to say these people are professionals and will go out of their way to assist you while other shops did not.. Ask for Tony"

  • Bob T.

    "My wife and have used sunset tire and auto on several occasions.Scott the owner and John the service manager operate a great customer service business. Staff is experienced. They have always gone the extra mile, or two.Very nice and respectful people."

  • Matt P.

    "The guys at Sunset are absolutely the best. We move with the military often and believe me when I say there is nobody better than them. From the response times, to quickness of service they were fantastic. Their customer service can't be beat. They offered to pick up my vehicle due to a work issue, kept me up to date with everything, then spent time talking with me getting to know me and genuinely caring. They are the bar that everyone should strive to meet."

  • Chase S.

    "got me in and out in no time on my oil change. great service at a great price."

  • Paige W.

    "Great friendly service. The manager helped me and was terrific! I recommend Sunset Tire and Auto."

  • Sola S.

    "Thank you so much! Always get good work done at sunset. They have been taking care of my cars for years. I trust sunset."

  • Aryana M.

    "Sunset has always been so very nice to me. They have always helped me with all three of my cars. Absolutely love bringing my car here. The staff is very nice and accommodating. Thank you Yoni and Chris for always making me feel safe with my car in your hands!"

  • Karen S.

    "I had a noticed a nail in my tire and I called on Monday morning to see if I could have it taken care of. The guys here are so helpful and were able to get me in right away. Service was fast and so professional. I will absolutely be back"

  • Jessica J.

    "Great service. Great use of technology. Friendly staff. They play fun music to create a fun atmosphere."

  • Urvi T.

    "Super helpful staff, was kind to explain all my options.. ask for yony, and you will be well served.."

  • Hong V.

    "I had a big nail in one of my tires and I only realized it after work. I called Sunset Tire which was the closest tire shop an hour before they were closing. They were fully booked but they were able to squeeze me in. They were very efficient and promptly helped me patch my tire up. Highly recommended!"

  • Lisa S.

    "Awesome service! They provided a pre-purchase vehicle inspection and answered all my questions thoroughly and patiently (and I had a ton). They were very honest and didn't try to up-sell me. Highly recommended! Thanks for all your help."

  • Haley G.

    "I love sunset and usually just wait for my car. However, my brakes needed to be replaced ASAP and I was busy with work and had no one to pick me up/drop me off. Not only did they provide brakes for a super good price, they picked up and dropped off my car for free. They are always so kind and trustworthy."

  • McKenzie B.

    "I got a new tire from Sunset last week. It was super easy to schedule online and they had great in person customer service. They were very transparent in the cost and asked me to approve the services via text/email before they started, which I had never done before at both dealership service centers and small biz garages. I will definitely go back but I hope not to get another flat tire anytime soon!"

  • Frank M.

    "My car needed a lot of work, but I work too much to do it myself. I was really impressed with the work they did and their attention to detail.Something a dealership won't do for you. Anyhow, they did quality work at a fair price. I'll be using them again..."

  • Don H.

    "These guys are great, Chris and the crew always make me feel like I'm their most important customer. I admit I always put things off, especially car stuff. Chris always takes me in and does whatever they can to get me back on the road quickly!"

  • Doug C.

    "Love this place. They always have a great attitude and provide amazing service. Frequent customer as long as I live in the area! Thanks guys."

  • Stig ..

    "Great job at a very reasonable price. I couldn't ask for anything more. They were very friendly, helpful and did the job in a timely matter."

  • Tianne K.

    "I cannot say enough good things about this place. Parts were stolen off my car and they not only fit me in right away but finished my car in 24 hours with a free loaner. Every single person I met was so kind and the price was very fair. I will be back, thank you!"

  • Beth L.

    "These guys are the best. Very professional, honest, if you are looking for a great tire, alignment place you need to come here!"

  • Christian K.

    "Excellent service and better staff...Maricela the owner is always friendly and helpful and Chris and Jhonny are as great....highly recommended them for any car problems or projects"

  • Elliot H.

    "Top notch tire repair. Super fast walk in service. Free internet, coffee. Always a pleasure to stop by, get some work done on the computer in the waiting room, and get my tires fixed, etc. Highly recommend these folks. Very solid, operation with good people."

  • Heather P.

    "As a military spouse not from the area, choosing a mechanic can be a daunting task. I chose Sunset Automotive as a random google search for their rave reviews and let me say they exceeded my expectations. I was greeted by Maricela and Chris and recieved superior customer service and quality care of my vehicle. I was asked if I needed anything else inspected or checked out but they never pressured me or tried to upsell. Thank you guys for your kindness and such a seamless experience. It is so nice to see a place that strives for quality and loyalty rather than a scam for a quick buck."

  • Taylor B.

    "I have been going to Sunset Tire & Auto since I've moved up here for school. Each time I have had great customer service. Everyone is so friendly! I trust that my car is getting great service here and will continue to come."

  • PJ M.

    "I continue to recommend Sunset wholeheartedly. Great staff who really care about taking good care of their customers. They communicate well, they do great work, and their prices are very competitive. What else more is there?"

  • Teddi S.

    "The staff at Sunset Tire and Auto are amazing!! Chris, Maricela and Angel take excellent care of the customers. My family and I have been coming here many years and I can guarantee that you won't be disappointed. They provide loaner vehicles if necessary at no cost, they always decorate for the different holidays and the waiting room is comfortable. They have WiFi and hot drinks too while you wait."

  • Jessica A.

    "At my absolute favorite Mechanics shop! At Sunset they take the time to get to know you and your vehicle. The waiting area is comfortable with amenities such as usb charging outlets, tv, coffee/tea/cocoa, cozy and warm or nice and cool with auto controlled temp for the room. Chris, his lovely wife and awesome son take the time to thoroughly repair and diagnose and issues that may arise with your vehicle. I have another location much closer to home, but always return to the Lake Bluff Skokie Road shop for their hospitality and kindness. It's hard to find a repair shop you can trust, but Chris and his team have my full confI fence!"

  • Christopher C.

    "Outstanding customer service! Outstanding prices! 100% satisfaction! They are a good and honest car repair shop which is hard to find."

  • Dorette B.

    "My customer experience with the entire staff at Sunset Tire & Auto Service is exceptional. My vehicle needs have been met beyond measure and I was treated so well. It would be my honor and privilege to recommend this awesome business to their future VIPS."

  • Matt S.

    "They took care of me as soon as i got there. They were honest and saved me hundreds of dollars."

  • Annalyn M.

    "Sunset has a really nice staff! They're honest and seem to really care about your car problems. Plus, on your first oil change with them, they take off $10 dollars for writing a review for them :P"

  • Tram D.

    "Sunset tire is the BEST! The staff is very friendly and knowledgeable. I've brought my car here on three separate occasions, and each time they were able to help fix it in a timely fashion. Great prices and great service"

  • Patrice B.

    "Wonderful customer service, fair prices and excellent work! I highly recommend them. Was able to get my car in and out quickly. Chris was great!!!!!"

  • Gina Y.

    "The staff are amazing and super helpful. My husband and I only use them to service our vehicals. Outstanding service!"

  • Eric W.

    "Came in to get my car checked out after the check-engine light came on and was in and out in 30 minutes after a free inspection. Got a detailed explanation of the checkup and wasn't pressured to do anything extra with the car. It was extremely pleasant and professional, and I'd go back."

  • Andrew P.

    "Great service and excellent follow up. Recommended!!Chris is always so professional and courteous."

  • Lauren D.

    "I've had them work on several cars over the past few years. They are great - super honest! I brought my car to the dealer to take care of a couple of recalls and they told me it needed several hundred dollars worth of work. Angel and his team took a look and said it needed nothing. They wouldn't even charge me for the inspection! I am so grateful. Enough said."

  • Mithun R.

    "The customer service at this place is amazing. Chris is very welcoming at the front desk. They will drop you off and pick you up if you have to go nearby. If you have any noise coming from the car, screeching or grinding, they will ride with you in the car so you can show them what noise you are talking about. My heat wasn't working properly around Christmas time, it was a quick 15 min fix, but they did it for free. This place is truly one of the best."

  • Claire C.

    "Sunset Tire & Auto Service customer service was remarkable. The gentlemen were extremely friendly, honest, and knowledgeable. I had a great experience and would definitely go back. They were very honest and fair which made for a great experience. They did not try to sell me any additional services that I did not need. Thank you for being so great!"

  • Thomas J.

    "While I waited for my car to be fixed, I sat and listened to how they talk to customers, each other, and even the mailman. They are professional, honest and friendly. No fast talk here, just good work at a fair price."

  • Adam B.

    "I came into Chicago from New Mexico to purchase a used car (from Executive Motor Carz--highly recommended) and needed an independent mechanic to inspect the vehicle before I bought it. I chose Sunset because of the high ratings and their proximity to the dealership. They didn't let me down, gave me an honest and thorough assessment of the car in a timely manner and at a fair price. There were two minor issues with it which I addressed with the seller and so far so good after owning the car for over two weeks and driving it from Chicago to New Mexico."

  • Stacey S.

    "We have always had great experiences with sunset tire. We have taken multiple cars here and they are very knowledgeable about all makes and models. They are very friendly, efficient and accommodating."

  • Chad W.

    "The staff are incredible friendly and try their best to make sure your questions are answered fully. If there are any misunderstandings, they will work diligently to make things right with the customer."

  • Emil V.

    "Any military that is here temporarily, I recommend this place. I came to the area for C school for 5 months and made sure to keep my maintenance up to date here. Before driving back to Virginia I felt confident bringing my car here for an inspection and oil change. Nice clean facilities and good waiting room. Fair prices and professional service."

  • Kristine B.

    "I had a great experience working with Chris on my husband's car. We brought his car by while my husband was traveling for work for multiple repairs- it is an older car. Not only did they take care of all the repairs, but they also drove the car (a stick shift which I cannot drive) to the emissions testing center to have it tested for me (for free!) & they also drove the car back to my house (for free!). Thank you for the quality customer service!"